Making a Purchase
What items can I order online?
Currently, we offer sports helmet decals, stickers and decals for purchase online. All other products including the aforementioned can be submitted for quotes on our website. A Customer Service Representative will respond to your request within 1 business day with a price quote.
Can I reorder less than the minimum amount of decals displayed on your website?
All orders placed must be in accordance with our displayed minimum purchase requirements. Any orders requested for less than the minimum purchase amount may be subject to setup fees.
How is sales tax calculated?
Healy Awards determines sales tax in accordance with state and local laws and regulations. We charge applicable sales tax on all merchandise purchased and shipped in Wisconsin and Indiana.
If you have any questions about the tax rate on your invoice, or if you believe your order should be tax exempt, please call us at (800) 558-1696.
What forms of payment do you accept?
Healy Awards currently only accepts credit cards as forms of payment online.
Credit cards that Healy Awards currently accepts online: debit cards (deducts from your bank account), Visa, MasterCard, American Express and Discover card.
Healy Awards also accepts payments by cash, check or money order, but will proceed with production of your order, once your check is received.
What if I do not have a credit card?
Healy Awards will accept purchases made with a debit card as long as it has the Visa or MasterCard logos. However, if this option does not apply, please call one of our Customer Service Representatives at (800) 558-1696 to arrange payment by cash or check.
When is my credit card charged?
Your credit card is charged as soon as your order is placed.
Why is my credit card declined?
If you find that your credit card is declined during the checkout process, please contact Customer Service at (800) 558-1696.
Do you accept payment by purchase order?
We currently accept payment by purchase order from approved schools only. Contact one of our Customer Service Representatives at (800) 558-1696 to become an approved school and we will prepare a complete quote, including shipping charges, for your purchase order. We can also supply a W-9 form and complete any vendor registration form that you may require. Additionally, we can provide delayed billing or fall billing options for approved schools. This is only available on sports helmet decal orders.
Who do I make the check or money order out to?
Please make out any checks or money orders to:
Healy Awards, Inc.
N94W14431 Garwin Mace Drive
Menomonee Falls, WI 53051
How do I sign up for email updates?
You may either sign up for emails by submitting your email through our website at the footer section of the page or email [email protected].
Our emails are designed to give you important information on exclusive offers, product promotions, and sales.
I signed up for email updates, how do I unsubscribe?
Each promotional email that is sent to you contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of the email.
How do you protect my privacy?
All Prices are shown in U.S. Dollars. All prices are F.O.B. Seller's facilities. Prices, minimums, quantities and specifications are subject to change without notice.
We pride ourselves on our low prices that we are able to offer to our customers. However, if you happen to find a cheaper price, we will beat their price guaranteed. Carefully compare the two prices. Our guarantee only applies to competitor's products of the same size, ordered in the same quantity, of the same quality, and including the same services (i.e. setup, art, etc). Please let us know through a quote received from the competitor or through a website listing.
Please contact Customer Service at (800) 558-1696 if you are looking to place a rush order. We will produce and ship your order faster if we can change our production schedule. Rush orders are available at no additional charge except for paying expedited shipping charges pending we have the capacity to fill your order in the required time.