Return Policy

Healy Awards takes pride in ensuring all orders are produced accurately, delivered on time and are of the highest quality. Returns must be authorized by phone within 72 hours of receiving your order. Please contact our Customer Service Department at 800-558-1696.

Unauthorized returns will not be processed. Defective, shipping damaged or misprinted items will be replaced. We are unable to accept returns of customized products due to their unique nature, unless, a defect in manufacturing is present as reasonably determined by us.

Please make sure you review and approve the artwork proof we send you carefully prior to approving your order for production.

You should review your artwork proof and verify that the design, colors, sizing, wording, spelling and punctuation are all correct. Every effort is made to be as accurate as possible, but the final responsibility is yours. Also note that monitors will view color slightly different, so please verify your color(s) selected. For those products where it is applicable, such as decals and stickers, it is recommended to print the artwork to actual size and cut out the design to double check you are satisfied with the size shown in the proof.